Foundation Connect Orientation - The University of Auckland International College

September 2026 Orientation Programme for

Foundation Connect

The programme is designed to provide knowledge and skills that are necessary for studying a wide range of compulsory and optional subjects in the Foundation Programme and beyond.

Schedule

All sessions are held in New Zealand Daylight Time.

Note: If attending orientation online, we strongly recommend a laptop with Windows system and installed with Google Chrome as the browser for the best user experience

Pre-Orientation Session & Q&A
3:00 PM – 4:00 PM (NZ time) Teams meeting Vivian Zhang, Learner Success Team Coordinator Luiza Queiroga, Student Support Officer Nicole Han, Head of Accommodation	Students have the chance to get first-hand information before orientation week happens. Click here to join.

Pre-Orientation Session & Q&A

3:00 PM – 4:00 PM (NZ time)

Teams meeting

Vivian Zhang, Learner Success Team Coordinator

Luiza Queiroga, Student Support Officer

Nicole Han, Head of Accommodation

Students have the chance to get first-hand information before orientation week happens.

Click here to join.

Onshore registration – UPIC
9:00 AM – 12:00 PM Library, Auckland campus, 345 Queen Street, Auckland Central 1010	All students must attend on campus. You must bring your physical passport and visa with you.

Onshore registration – UPIC

9:00 AM – 12:00 PM

Library, Auckland campus, 345 Queen Street, Auckland Central 1010

All students must attend on campus.

You must bring your physical passport and visa with you.

Parents’ Orientation
9:30 AM – 10:30 AM Level 5, Room 512 & 513, Auckland campus, 345 Queen Street, Auckland Central 1010 Leonie Menzies, Principal, University Partnerships Guest speakers: Studentsafe Accommodation NZ Police	Parents will receive a welcome from the college’s principal Parents outside of New Zealand, please click here to join the session online. Click here to join.

Parents’ Orientation

9:30 AM – 10:30 AM

Level 5, Room 512 & 513, Auckland campus, 345 Queen Street, Auckland Central 1010

Leonie Menzies, Principal, University Partnerships

Guest speakers:

Studentsafe

Accommodation

NZ Police

Parents will receive a welcome from the college’s principal

Parents outside of New Zealand, please click here to join the session online.

Click here to join.

IT Helpdesk
9:00 AM – 4:00 PM Ground Level, Room 101 & 102, Auckland campus, 345 Queen Street, Auckland Central 1010 IT Support	IT Support will be onsite so if you have completed your set up using the Activation guide but are still having technical issues, please bring your devices (Phone and Laptop) with you and our IT team will make sure everything is set up and ready to go.

IT Helpdesk

9:00 AM – 4:00 PM

Ground Level, Room 101 & 102, Auckland campus, 345 Queen Street, Auckland Central 1010

IT Support

IT Support will be onsite so if you have completed your set up using the Activation guide but are still having technical issues, please bring your devices (Phone and Laptop) with you and our IT team will make sure everything is set up and ready to go.

Q&A Drop in session
9:30 AM – 12:30 PM Library, Auckland campus, 345 Queen Street, Auckland Central 1010 Studentsafe NZ Police Host Families NZ Accommodation	We are thrilled to welcome Studentsafe, the NZ Police alongside Host Families NZ and our own accommodation staff for what promises to be a truly valuable session! This is your chance to get some dedicated one-on-one time with our incredible guests, so make sure you don’t miss it! Come ready with your questions – this is a rare opportunity to connect directly with the people who can help you most. We can’t wait to see you there! Students who finish registering and do not have questions or IT related enquiries are free to go home.

Q&A Drop in session

9:30 AM – 12:30 PM

Library, Auckland campus, 345 Queen Street, Auckland Central 1010

Studentsafe

NZ Police

Host Families NZ

Accommodation

We are thrilled to welcome Studentsafe, the NZ Police alongside Host Families NZ and our own accommodation staff for what promises to be a truly valuable session!

This is your chance to get some dedicated one-on-one time with our incredible guests, so make sure you don’t miss it!

Come ready with your questions – this is a rare opportunity to connect directly with the people who can help you most. We can’t wait to see you there!

Students who finish registering and do not have questions or IT related enquiries are free to go home.

Mental Health Awareness Workshop
🕛 2:00 PM – 4:00 PM 📍 Room Library, 345 Queen Street, Auckland Campus 🎤 By: Young Wu, Asian Family Services	Join our interactive workshop to learn practical ways to care for your well-being in a supportive, judgment-free space. Spots are limited, so stop by the AFS booth to sign up! Optional Session!

Mental Health Awareness Workshop

🕛 2:00 PM – 4:00 PM

📍 Room Library, 345 Queen Street, Auckland Campus

🎤 By: Young Wu, Asian Family Services

Join our interactive workshop to learn practical ways to care for your well-being in a supportive, judgment-free space. Spots are limited, so stop by the AFS booth to sign up!

Optional Session!

Principal’s Welcome
10:00 AM – 10:20 AM Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010 Leonie Menzies, Principal, University Partnerships	Onshore students are required to attend the session in person Offshore students, please click here to join the session online. Click here to join.

Principal’s Welcome

10:00 AM – 10:20 AM

Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010

Leonie Menzies, Principal, University Partnerships

Onshore students are required to attend the session in person

Offshore students, please click here to join the session online.

Click here to join.

Study in New Zealand
10:30 AM – 11:30 AM Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010 Leonie Menzies, Principal, University Partnerships	Onshore students are required to attend the session in person Offshore students, please click here to join the session online. Click here to join.

Study in New Zealand

10:30 AM – 11:30 AM

Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010

Leonie Menzies, Principal, University Partnerships

Onshore students are required to attend the session in person

Offshore students, please click here to join the session online.

Click here to join.

Lunch and Meet & Greet Activity
11:30 AM – 12:30 PM Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010 Leonie Menzies, Principal, University Partnerships	Onshore students only Enjoy some lunch while you meet your new peers and the principal

Lunch and Meet & Greet Activity

11:30 AM – 12:30 PM

Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010

Leonie Menzies, Principal, University Partnerships

Onshore students only

Enjoy some lunch while you meet your new peers and the principal

Foundation Connect: Welcome
12:30 PM – 1:30 PM Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010 UPIC Academic Staff	Onshore students are required to attend the session in person Offshore students, please click here to join the session online.

Foundation Connect: Welcome

12:30 PM – 1:30 PM

Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010

UPIC Academic Staff

Onshore students are required to attend the session in person

Offshore students, please click here to join the session online.

Session 1: Introduction to Digital Tools
10:00 AM – 10:30 AM Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010 Leonie Menzies, Principal, University Partnerships	Onshore students are required to attend the session in person. Offshore students, please click here to join the session online. Click here to join.

Session 1: Introduction to Digital Tools

10:00 AM – 10:30 AM

Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010

Leonie Menzies, Principal, University Partnerships

Onshore students are required to attend the session in person.

Offshore students, please click here to join the session online.

Click here to join.

Session 2: Getting the Most out of Your Study
10:30 AM – 11:30 AM Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010 Leonie Menzies, Principal, University Partnerships	Onshore students are required to attend the session in person. Offshore students, please click here to join the session online. Click here to join.

Session 2: Getting the Most out of Your Study

10:30 AM – 11:30 AM

Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010

Leonie Menzies, Principal, University Partnerships

Onshore students are required to attend the session in person.

Offshore students, please click here to join the session online.

Click here to join.

Session 3: Mental Health and Wellbeing
11:30 AM – 12:00 PM Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010 Katie Gao, Pastoral Care and Engagement Specialist	Onshore students are required to attend the session in person. Offshore students, please click here to join the session online. Click here to join.

Session 3: Mental Health and Wellbeing

11:30 AM – 12:00 PM

Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010

Katie Gao, Pastoral Care and Engagement Specialist

Onshore students are required to attend the session in person.

Offshore students, please click here to join the session online.

Click here to join.

Session 4: Accommodation
12:00 PM – 12:30 PM Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010 Nicole Han, Head of Accommodation	This session is mandatory for all under 18 students residing in Homestay accommodation. Onshore students are required to attend the session in person. Offshore students, please click here to join the session online. Click here to join.

Session 4: Accommodation

12:00 PM – 12:30 PM

Level 5, Room 512, Auckland campus, 345 Queen Street, Auckland Central 1010

Nicole Han, Head of Accommodation

This session is mandatory for all under 18 students residing in Homestay accommodation.

Onshore students are required to attend the session in person.

Offshore students, please click here to join the session online.

Click here to join.

Checklist

Before each online session:

During orientation:

Student Resources

See what other students say about studying with UP Education

During my Foundation programme, I felt very supported as the teachers took on a student-focused approach and they were experienced with teaching international students. In addition to teaching the subjects, they played a role in the notable improvement of my language and critical thinking skills. I also received valuable feedback on my progress and advice regarding university.

It’s a really nice, small campus in the city centre and close to the university. Class sizes are quite small, about 20-30 students. Teachers are experienced and very kind. Each student is assigned a tutor, and you get regular meetings to see how you are progressing and if you need more help.

The teachers are extremely helpful and often go above and beyond in helping me understand and pass the assignments. They always keep in touch with us out of class time through social media and are available to answer any of our questions. The teacher’s support and commitment have instilled more confidence, reassurance, and motivation to continue with my goals. Thanks to the teachers I can maintain high grades as they nurture me through every step of the way.

You never have to worry about not understanding anything. UP Education teachers are extremely experienced with international students and very helpful. They understand our challenges and often go above and beyond to make sure I pass my assignments. Our tutors also get in touch with us personally to talk things through and make sure we’re progressing well and that we’re happy. I always feel as supported as I would in class.

The teachers have made learning online a good experience and lot easier and smoother than I expected. They are really helpful and have been super supportive and caring. They’re very clear with instructions and provide a lot of assistance.I feel I get plenty of personal attention and they’ve been great mentors over getting to university.

Key contacts

During orientation, we will introduce you to your individual support contacts who will include the Tutors, Subject Teachers and Learner Success Team.

General Enquiries: adminservices@up.education
Learner Success Team: learnersuccess@up.education
UP Accommodation: accommodation@up.education
UP Admissions: admissions@up.education